As part of every ChowBOT subscription, merchants are provided with their own unique phone number.  When a customer calls this assigned phone number, an "automated attendant" will let the customer know that they can press 1 to receive a text message with a link to the merchant's online menu, or press 2 and they'll be immediately connected directly to the merchant's phone number.  This is a great way to get your staff off long customer calls and get your customers a way to quickly order your food. 

Now ChowBOT supports the ability to create your own custom welcome message tailored to your brand, your business, and your clientele. Follow the steps in this new support article and you'll learn how to:

  • Change the default message to one of your own;

  • Forward your current business phone to the ChowBOT "automated attendant" phone number;

  • Learn how to advertise your new number and ordering site to maximize public visibility.

See the article here: HOW TO: Configure Phone and Voice Settings on the support page